General FAQ

What is the difference between a striking and a chiming clock?

A chiming clock plays the chime melody every quarter hour. A striking clock will bong the number of the hour each hour and will bong once on the half hour. A clock with "passing bell strike" strikes the bell a single time at the hour.

Hermle Clock FAQ

Where are Hermle clocks made?

Hermle movements are made in Germany. The cases are made in Germany, USA, Indomesia or China. All cases are very well finished. The Chinese cases in particular are noted for their very smooth, polished finishes.

How quickly will I get my Hermle clock?

If the clock is in stock at my store, or at Hermle Black Forest Clocks in Amherst, Virginia, it will be usually be shipped out within 1 - 2 business days after we receive your order. UPS ground shipping typically takes 2 - 6 business days, depending on where it is being shipped in the USA.

Grandfather clocks are shipped by motor freight and delivery takes 3 - 4 weeks.

What are tubular and rod chimes in grandfather clocks?

The most common chimes are chime rods, which are very thin rods 1 to 2 feet long. This is the most familiar type of chime. Tubular bells are long hollow tubes about 1 to 1/5 inches in diameter and 3 to 6 feet long. They have a more subdued, mellow sound.

What if the protective plastic won't peel off the pendulum?

Use denatured alcohol - it will dissolve the adhesive without damaging the lacquer. Dab a small amount around the edges and try peeling it off. Apply small amounts of the alcohol as needed. If that doesn't work, use Cigarette Lighter Fuel (such as Ronsonal).